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Dr. Tatiana Klementova
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Imprint

Dr. Tatiana Klementova
Online counselling & coaching practice

Contact:
E-mail: praxis@tk.simka.solutions

Background: psychologist (university degree in psychology, recognised in France). Services: psychological counselling and coaching — not psychotherapy, no diagnosis, no treatment of mental illness.

Dispute resolution:
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Privacy Policy

1. Overview

We take the protection of your personal data very seriously. This privacy policy informs you about how we handle your personal data when you visit our website.

2. Data Controller

Dr. Tatiana Klementova
E-mail: praxis@tk.simka.solutions

3. Data Collection on This Website

Server log files: The hosting provider automatically collects and stores information in server log files, which your browser transmits to us. These are: browser type/version, operating system, referrer URL, hostname, and time of the request. This data cannot be attributed to specific persons and is not merged with other data sources.

4. Online Sessions

Our counselling sessions are conducted by video call. We do not record sessions. All session content is strictly confidential and subject to professional secrecy.

5. Cookies

This website uses only technically necessary cookies (e.g., language preference). No tracking or analytics cookies are used.

6. Your Rights

You have the right to access, rectification, deletion, restriction of processing, data portability, and objection regarding your personal data. To exercise these rights, please contact us via email.

Terms & Conditions

1. Scope

These terms apply to all services offered by Dr. Tatiana Klementova (hereinafter the "Counsellor") through the website and online practice.

2. Services

The Counsellor offers online psychological counselling and coaching for adults, couples and families by video call. Services are for adults and do not include work with children. This is counselling and coaching — not psychotherapy — and does not include diagnosis or the treatment of mental illness.

3. Appointments

Sessions are booked through the online booking system. Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may be charged in full.

4. Fees & Payment

Fees are communicated before the start of counselling. Payment is due after each session via the agreed payment method.

5. Confidentiality

All session content is strictly confidential.

6. Limitation of Liability

Online counselling and coaching are not a substitute for medical or emergency care. In case of acute crisis, please contact your local emergency services.

7. Applicable Law

These terms are governed by applicable law. Any disputes shall be resolved in the competent courts.